We’ll be happy to answer.
Q1. What services do you offer as a digital design agency?
We offer a whole suite of services to take care of your digital marketing and design needs. We are a full-service agency with many years of experience and offer solutions such as website design and development, image curation and creation, video creation, content creation, branding, social media marketing, copywriting, translations, and brand & marketing consultation. To view our entire list of services, please click here
Q2. What do you mean by saying you are the world’s only ‘happiness guaranteed’ agency?
Our primary goal as an agency is to deliver ultimate customer satisfaction. Whatever the size of your project, we take utmost care in doing work that delivers great results. We do it all from start-to-finish – from consulting, planning, and strategy to creative and digital execution to take your brand and business forward…and if you’re not happy, we’ll pay you back.
Q3. Your website says “we’ll pay you back if you’re not happy!” What does it mean?
It simply means what it says…if you are not happy with our quality of work, we’ll give you a full refund, no questions asked.
Q4. What sort of businesses do you work with?
We work with businesses large and small. Whether you are a start-up, a mid-level company, or a big multinational, we customize our projects to suit your specific needs. From helping you reach local audiences to launching your product and services, we can help make your campaigns a big success.
Q5. Do you design for both print and digital mediums?
Yes, we do! We are a digital design agency primarily, but have the skills and experience to design your marketing collaterals like brochures, flyers, posters, leaflets, standees, in-store displays, newspaper ads, etc. In the digital space, we design and create content for websites, apps, social media posts, e-mailers, Google ads, blogs, and more.
Q6. How does your pricing model work?
Our pricing model is simple and without any hidden costs. Each of our services comes at a very cost-effective rate. Based on what you want us to do, you can choose the service and then pay as per the unit cost. We just keep a 10% profit margin with no added charges!
Q7. Can I choose only specific services if I align with you for a project?
Yes, you can! It’s a bit like online shopping. You pick your service, add it to your cart and simply ‘confirm’. We will then connect with you, understand your brief, share the cost as per our rate card (no hidden costs), and then start working on your project.
For example, you may simply want a website design for which you already have the content. We’ll share only our ‘website design cost’ with you in that case. After you are happy, you might want the content to be translated, we’ll do that for you too, basis our translation costs only.
Q8. Once I choose a service, how do I proceed?
It’s simple! Once you choose a service, we’ll connect with you for a brief discussion to understand your brand, activity goals, and expectations. There onwards, our specialists come together to work on your project. We will share the work with you at every stage to ensure that you are always in the loop.
Q9. Can I suggest changes, during the project?
Yes, you can! We work for you and with you. So, your inputs and suggestions are very valuable to us. After all, your satisfaction is what we strive to achieve.
Q10. Do I interact with multiple points of contact or just a single representative from your agency?
For seamless work progress, you’ll interact with a single point of contact – a client manager. However, we are very intuitive to your needs and if you wish to connect with other members of the team for brainstorming sessions or inputs, you are always welcome.
Q11. What makes you different from other digital design agencies?
We are not a one-size-fits-all agency. We work with you in tandem and customise our solutions to meet your specific goals. With us, you’ll never face ‘agency attitudes and tantrums.’ We believe in delivering work on time, on money, and most importantly, work that gives you tangible results.
Our existing clients can vouch for that!